Terms And Conditions Of Sale

  1. Order Acceptance - We must receive payment of the whole of the price for the goods you order before your order can be accepted, unless you are an authorised credit account customer. We can only process your order once our payment merchant authorises the payment to us from your bank, this can take some time depending on banks so please contact us to confirm your payment has been authorised if your order is of an urgent nature, If you are sending goods to an address other than the card holder's this can cause a delay with your order due to the 3rd party checks we have to do for your and our security. By clicking the 'Accept' button you agree to these terms and conditions. By completing and submitting the electronic order form (or proceeding through the 'checkout process') you are making an offer to purchase goods which, if accepted by us, will result in a binding contract. Neither submitting an electronic order form or completing the checkout process constitutesour acceptance of your order.
  2. This Agreement is the only form of contract between the Parties and any Customer terms and conditions will not apply unless expressly agreed in writing. By submitting an Order, the Customer agrees to apply the terms and conditions of this Agreement in priority over any other agreement between the Parties.
  3. Price - The prices payable for goods you order and their delivery is as set out in our website. We reserve the right to change the prices shown at any time and we will contact you before we confirm the order if there are any changes. Our prices are amongst the best and most competitive in the industry so we do not price match Ebay or Auction website prices and we do not reduce our warranty terms to lower our prices like other companies do.
  4. Nextday Catering Equipment operates a 7 day money back guarantee for its products. If you are not completely satisfied with your purchase you can return it to us within 7 days of purchase, the item/s must be unused, in its original packaging, unopened, fully un-tampered with and fully inspected by our warehouse manager before a full refund or replacement is made to you, whichever you prefer. A minimum re-stocking charge of 25% will be charged for certain items, this will depend on the size and weight and will include all heavy cooking and refrigeration appliances and the total percentage will be at the discretion of Nextday Catering. If you need to return an item please send an email to [email protected] to receive a unique returns reference number.
    PLEASE NOTE Spares & Special order items such as and including Furniture, Stainless Steel Canopies & Kitchen furniture, Crockery and Glassware are excluded from our returns acceptance and cannot be returned to us. 
    Please ensure you follow our returns procedure – in the first instance call our returns line on the national rate number 0344 875 4 875 to obtain your return authorisation number and details on how to return your product.
  5. Goods that are made to order or special manufacturer orders cannot be returned due to the manufacturers terms and conditions, these items include stainless steel tables and sinks, Heavy equipment cooking appliances over 30kg in weight, barbecue equipment, furniture including chairs, table bases and table tops are all included in the non return category. Where goods are faulty then the manufacturers warranty would apply and service calls would be raised to cover the defect as stated in the manufacturers warranty booklet.
  6. Availability - We endeavour to hold sufficient stock to meet all orders. 96% of equipment is held in stock and available for delivery Next Day if ordered before the stated cut off time and the delivery service has been accepted by us that the goods can be delivered within the service agreed timescale, if for any reason goods are not in stock then you will be advised as to when the goods will be in stock or given an alternative product to choose from. Where an item is out of stock and a similar item is available the product will be sent as a similar replacement to save any delay, please note we will send only an item that matches the specification of the ordered item.
  7. Delivery - Goods held in the warehouse are usually delivered the next working day (not weekend) on the UK mainland, although Large, Heavy, Bulky or Fragile items may take longer. Any Cancellation of Delivery must be given in writing to our sales department within 12hrs of the order being made. Ask for details of deliveries outside the UK mainland. Risk of loss or damage to the goods shall pass to you upon delivery. Claims for damage to goods must be noted at the time of delivery and then notified to Nextday Catering Equipment in writing within 12hrs of delivery to you. Claims for non-delivery of goods must be notified to Nextday Catering Equipment in writing within 3 days of the invoice date. Free carriage paid applies to UK mainland only and Nextday Catering Equipment stocked catalogue product lines. All large machinery, refrigeration and flat packed Goods are delivered to the front door of ground floor locations only. The delivery person/driver may at his/her discretion assist with delivering the goods to a location within the premises nominated by the customer, at customer's sole risk. In the event of a no-answer delivery of Heavy or Large items we will need to charge for the cost of the delivery to be made the second time to the delivery location, any special delivery requirements would need to be agreed in writing before the order is completed and ready for despatch. Delivery of wrong goods must be notified to us in writing within 3 days. Any restrictions of delivery areas or streets that are inaccessible due to parking or timed delivery zones must be agreed and timed delivery fees will be charged at the couriers premium fee.
  8. Goods that are damaged due to delivery must be reported to Nextday Catering Equipment at the time of delivery or in writing via Email to [email protected] within 24 hours. Large goods such as Appliances must be inspected by the customer on delivery for damage and an acceptance of delivery docket completed noting any damage that resulted from delivery. The delivery drivers are contracted into making your delivery have a time period available for you to inspect your large goods delivery, Goods that are missing from delivery must be reported to Nextday Catering Equipment in writing within 1 days from delivery. All Items with the Prefix Code DA-  Must be inspected for damage at the time of delivery, if the Driver is not willing to wait for the goods to be inspected then you should ask for them to be taken back to the depot as signing for the goods Damaged or Unchecked will not be sufficient for our Insurers for any damage, Any Products with the prefix DA- will not be covered by our insurance for damages if you accept these goods without checking them first and will be unable to return them or claim damage refunds or replacements.
  9. Delays beyond our control - We shall accept no liability whatsoever to you for any failure to deliver goods you have ordered or held responsible for any delay in doing so or for any damage or defect to goods delivered that is caused by any event or circumstance beyond our reasonable control (including, without limitation, strikes, lockouts and other industrial disputes). We only give delivery dates as an estimate and no guarantees can or will be made.
  10. Governing Law - The contract between us shall be governed by and interpreted in accordance with Scottish & English law, and the Scottish & English courts shall have exclusive jurisdiction to resolve any disputes between us.
  11. Entire Agreement - These terms and conditions, together with our current website prices, delivery details and contact details, set out the whole of our agreement relating to the supply of the goods to you by us. These terms and conditions cannot be varied except in writing signed by our proprietor. In particular nothing said by any of our staff should be understood as a variation of these terms and conditions or as an authorised representation about the nature or quality of any goods offered for sale by us. We shall have no liability for any such representation or information given by staff to be untrue or misleading unless it is made fraudulently.
  12. Exclusion of Liability -
    1. We shall not be liable in any way for any loss of revenue, profit, goodwill or any consequential or indirect or special loss or damage arising out of the purchase of any goods by you from us or late or non delivery of goods due to Courier or Warehouse problems in getting goods out for delivery. We will not be liable in any way for any loss of revenue, profit, goodwill or any consequential or indirect or special loss or damage arising out of the purchase of any capital catering equipment by you from us.
    2. Any liability not excluded by paragraph (a) above (or any exclusion of liability which is held by a court of competent jurisdiction to be invalid or unreasonable) shall be limited to a maximum aggregate liability per claim of £5,000.
    3. You agree and confirm that you are in a better position than us to assess and estimate any likely damage or loss that you may incur in connection with the order of any goods from us and that we cannot therefore insure any likely damage for which we have excluded liability under this cause. Nothing in this clause shall exclude liability for death or personal injury arising from the negligence of Nextday Catering Equipment or its employees or agents, or any other liability which it is prohibited from excluding at law.
  13. Collections of good - Only once we accept and agree on a collection will we arrange for a collection to take place. You the customer are responsible for the goods at your premises and until we have fully inspected them to ensure no damages have taken place. If damage or any signs of use are found you will be charged accordingly or we may hold back part or all of your funds.

Mail And Web Order Delivery Terms

If orders are placed before 2pm, Goods held in our warehouse are usually delivered the next working day on U.K Mainland if the delivery service has been paid for and accepted by our warehouse, although bulky or fragile items may take longer and can take up to 7 working days in extreme circumstances so please allow for this.

For offshore and remote areas including Northern Ireland, Highlands, Isle of Man, Isle of Wight, Channel Islands, Alderney and Scottish Islands a supplementary delivery cost may apply. All products are subject to availability and delivery times will be longer to these remote delivery areas with possible delivery surcharges.

Any dates specified by the Company for mail order delivery of the Goods are intended to be an estimate and time for delivery shall not be guaranteed made of the essence by notice.

All large machinery, refrigeration, and flat packed prices include delivery to the door (ground floor only) UK mainland. Mail and web order delivery does not include going on the premises, negotiating stairs or lifts, unpacking, positioning or assembling items.

*The Buyer needs to ensure that all products have been measured and will fit through doorways and onto premises, any items that cannot be easily placed into the premises will be left as close to the delivery door as possible, the Company will not accept any responsibility if it will not fit.

Any carriage charges caused by aborted delivery are the Buyers responsibility. For heavy goods attempted to be delivered and the property is either closed or not attended by a person present to sign for the goods and the goods are refused to be delivered and received then a re delivery charge will apply, this re delivery charge will vary in scale dependant on the size of equipment and delivery service chosen. If the delivery charge is refused then the goods will be returned to sender and the restocking fee would apply along with the return to sender delivery charge. Both fees would be deducted from the refund total value due to you on non receipt of the goods and cancellation of the order. Subject to the other provisions of these Conditions the Company will not be liable for any direct, indirect or consequential loss (all three of which terms include, without limitation, loss of profits, loss of business, depletion of goodwill and like loss), costs, damages, charges or expenses caused directly or indirectly by any delay in the delivery of the Goods (even if caused by the Company’s negligence). We cannot guarantee that any contact will be made by the delivery company prior to the delivery taking place as this is a non charged service therefore is only a request to the delivery company. the property you have chosen the goods to be delivered to should be occupied between the hours of 8.00am and 6pm Monday to Friday.

Any delay in delivery will not entitle the Buyer to cancel the order. The Company will not be liable for failure or delay in delivery of the goods, if it is due to an event beyond the reasonable control of the company.

The Buyer must ensure that someone is on site to accept and sign for delivery. Any signature taken to accept delivery is binding. If for any reason the Buyer will not accept delivery of any of the Goods when they are ready for delivery, or the company is unable to deliver the Goods on time because the Buyer has not provided appropriate instructions, documents, licences or authorisations.

If the customer Cancels the goods at time of delivery the full restocking charge plus return delivery charge will be charged to the customer. Risk in the Goods will pass to the Buyer (including for loss or damage caused by the Company’s negligence); The Goods will be deemed to have been delivered and The Company may store the Goods until delivery whereupon the Buyer will be liable for all related costs and expenses (including, without limitation, storage and insurance). For large machinery or refrigeration, where a delivery attempt has been made and failed due to customer error, a subsequent delivery charge may be made.

Please note that A grade or B grade items do not qualify for unpack position and removal of packaging this service is for new polar items only.


Goods that are damaged due to delivery must be reported to Nextday Catering Equipment at the time of delivery or in writing via Email to customer [email protected] within 12 hours. Large goods such as Appliances must be inspected by the customer on delivery for damage and an acceptance of delivery docket completed noting any damage that resulted from delivery. The delivery drivers are contracted into making your delivery have a time period available for you to inspect your large goods delivery, Goods that are missing from delivery must be reported to Nextday Catering Equipment in writing within 1 day from delivery. Please Note All Items with the Prefix Code DA-  Must be inspected for damage at the time of delivery, if the Driver is not willing to wait for the goods to be inspected then you should ask for them to be taken back to the depot as signing for the goods Damaged or Unchecked will not be sufficient for our Insurers and will not cover you for any damages, Any Products with the prefix DA- will not be covered by our insurance for damages if you accept these goods without checking them first, You will be unable to return them or claim damage refunds or replacements.

Warranty Terms

Goods supplied by the Company are guaranteed in accordance with the terms of the manufacturer’s warranty provided with the goods or for 1 year parts only if not stated on the description of the goods. The warranty applies to U.K. Mainland only and does not apply to goods that have not been paid for in full. Spare parts purchased do not have any warranty. Any Goods repaired or replaced will be guaranteed only for the unexpired or remaining portion of the warranty period of the original Goods that were repaired or replaced.

For Electrical & Gas Goods not Showing Parts and labour Warranty on the page detail description is classes as A ‘Parts only’ warranty covers the cost of replacement for any mechanical components which fail (due to manufacturer fault) within the 1 Year warranty period, causing breakdown or compromised performance. Should any part/s be deemed unfit for use upon engineer attendance, we will arrange for replacements parts to be sent to the original delivery address of the equipment, free of charge. For the warranty to be valid, all diagnosis and subsequent repair must be carried out by a qualified engineer.

Any costs incurred for engineer’s visit, diagnosis and replacement of malfunctioning parts will be wholly payable by the customer. In some cases, it will be necessary to send malfunctioning components back to the manufacturer, a cost that the customer is liable to pay.

Warranty does not apply to wear and tear, or if a product has been damaged, misused, or altered in any way, or if the goods have been disassembled, partly used or the seals or labels have been removed or tampered with. Warranty does not include goods that have been damaged by fire, water or smoke, have exceeded their warranty period, or are sterile and or disposable. This also applies where a machine has not been properly maintained, including cleaning and descaling where applicable. Any defect or suspected defect must be notified to the Company in writing within 14 days of receipt of delivery. It does not apply to a small number of machines marked ’No commercial warranty’ where any warranty is invalidated if the product has been used, or deemed to have been used in a commercial environment.

Machines returned for repair are not reassembled if upon quotation the repair is not required. Temporary replacement machines are not available. The Company endeavours to meet The Customer’s individual requirements, but is under no obligation to accept cancellation or amendment to any order or part of order.

Be reasonably fit for any particular purpose for which the Goods are being brought if the Buyer has made known that purpose to the Company in writing and the Company has confirmed in writing that it is reasonable for the Buyer to rely on the skill and judgment of the Company.

Machines returned for repair in warranty where it is found that the machine has been abused, or has not been used as it was designed, will be charged for, we will contact you prior to doing this, whenever possible.

The Company's obligations under this warranty shall be limited, at the Company's option to repairing or replacing ex-works, or allowing credit for, any part of which under normal and proper use and maintenance proves, to the Company's satisfaction to be defective in material and workmanship within 12 months of the original date of delivery provided notice of such defect and satisfactory proof thereof shut be promptly given to the Company at its request, and at the buyers expense. All labour, travel or carriage costs involved in effecting such replacements or repairs shall be borne by the buyer.

Any Electrical or Gas Equipment must be installed and or fitted by a fully qualified and competent commercial catering engineer and would require a handover commissioning completion certificate to confirm the said has been carried out to the UK Select Electrical and Corgi Commercial Gas Regulations. Any equipment that has not been installed by a commercial catering engineer where required would not be covered by any of our warranty cover and would be deemed invalid for warranty and would require attention by a subcontracted engineer that the buyer would need to source and who would be expected to attempt a repair at the buyers own cost, only after a written confirmation from the qualified engineer that your goods were back to adequate standard would your warranty be re-validated in the UK.

Any Warranty repairs requested to us must be made in writing by Email or Fax and must contain Model, Serial Number, Date of purchase and full fault description, along with full contact details. Any request for warranty without these details means the service call will not be placed with the manufacturer until the above is adhered to. Any service calls aborted due to failure to give access or failure to give clear instructions on access during business opening times of the hours 9am and 6pm will incur an aborted charge of £125 per visit, we do our best to attend the site when requested but the manufacturers warranty terms do state that the engineer can visit the site where the goods are located any time during working hours only, we can not guarantee any engineer visit times or dates but we will do our best to attend your items as quickly as possible.

Goods with Parts Only Warranty

If an item is not working on delivery or within 14 days from the invoice date, we will exchange the item or refund the price paid. It is the customer’s responsibility to report such failure in writing with supporting evidence such as initial installation report of a qualified engineer, photos or video if required within this timescale. Warranty will be rejected for commercial products not installed by a qualified engineer. After 14 days from the invoice date, normal terms of warranty will apply.

Warranty stated is a 12 month parts only warranty and no labour or engineer costs are covered.  

A parts only warranty allows you to use your own sourced fully qualified engineer (at your own cost) to assess the problem. This must be followed by a full engineers' report on letter headed paper in PDF format with supporting photos to be sent back to ourselves, within 30 days of the reported fault, which we will then forward onto the product manufacturer. Any warranty claims requested without a qualified engineer report will be rejected Once approved by the manufacturer the parts required will be sent to your desired location. The manufacturer requests that the defective parts are to be sent back on repair of the unit. Failure to send these defective parts back is unacceptable and will result in a full invoice for the replacement parts. Failure to provide this report within 30 days of this being reported will result in your warranty claim being rejected.

Nextday Catering Equipment does its utmost to expedite all required parts as soon as possible but lead times may vary depending on  the required part and location of supplier. Therefore some parts may need take week(s) lead time, however Nextday Catering Equipment will keep informed on the status during this period.

At our discretion, if we choose to cover the products with a Back to Base warranty, the buyer is responsible for the cost of sending the product back to our warehouse and sending it back to the buyer after being repaired.

Under the Back to Base warranty if the product(s) are discovered to have ‘no fault found’ they will be returned to the Customer, and the return costs will be the liability of the Customer. This also applies to poor maintained or unhygienic products (strong/bad odours/food remnants etc).

If item has been reported as faulty within the first 14 days, we are happy to arrange for the return of this, however, we do have the right to inspect this upon its return. If no fault is found or if the item is found to be poorly maintained and therefore a fault has developed as a result of this poor maintenance, then we will not be liable and the item will be returned back to you without prior notice.

Nextday Catering Equipment is not liable for any lost profits or business interruption that may have directly, indirectly, or incidentally arisen from a faulty or defected unit. It is the customers responsibility to plan and prepare for such instances.

By agreeing to purchase, the Customer agree to our Warranty Terms & Conditions which can be accessed at any time but may be subject to change.

Important information for disputes: Please note that if you provide untrue information to your payment provider or bank regarding the warranty procedure followed, we reserve the right to commence legal proceedings without further notice at which time we will seek to recover our costs and interest on the outstanding amounts.

Nextday Catering Equipment PROFESSIONAL CARTERING EQUIPEMENT and some products require power usage over an equivalent ‘home appliance’. It is incumbent on the Customer to ensure that the Electrical circuits where appliances are used have sufficient power to support the power needs of Nextday Catering Equipment products. If this is not the case, it is neither a Warranty nor product issue. Due to the PROFESSIONAL nature of the product some phase one products require extra power so the product needs to be hardwired, and it is the Customer’s responsibility to ensure that this can be done within the premises and by a qualified and certified electrician.

B-GRADES are sold at heavily discounted prices and are as a result NON-REFUNDABLE.

Product issues as a result of general wear and tear or damage are NOT covered under warranty.

Disclaimer :

Damage to glass and/or broken glass are not covered under Warranty.
Gas refilling of refrigerated equipment is not covered under Warranty.
Consumable parts, including bulbs, batteries, and oil, are not covered under Warranty.
B-Grades, are heavily discounted and are sold without Warranty and MAY NOT include non-essential parts.

Electrical Product Recycling

The cost for collection and disposal of obligatory electrical items as specified in the WEEE directive, is not included in the selling price. However, upon request at the end of product life, collection and disposal can be arranged for a fee. When ordering like for like replacements, if disposal of the old unit(s) is required they must be unplugged/disconnected from power supply, empty and in a reasonable state for transportation. Items(s) must be ready for collection at the time of ordering replacement(s).

Payment Terms

Payment must be received for the whole of the price of the Goods you order, and any applicable charges for carriage and insurance, before your order can be accepted unless we have agreed otherwise in advance in writing. If you are an account customer, payment shall be made in full within 30 days of the date of invoice, time shall be of the essence for payment. Credit Facilities may be revoked at the absolute discretion of the Company, all outstanding balances will be payable immediately. No payment shall be deemed to have been received, until the Company has received cleared funds.

The Buyer shall make all payments due under the Contract without any deductions whether by way of set-off, counterclaim, discount, abatement or otherwise unless the Buyer has a valid court order requiring an amount equal to such deduction to be paid by the Company to the Buyer.

If the Buyer fails to pay the Company any sum due pursuant to the Contract the Buyer will be liable to pay interest to the Company of such sum from the due date for payment at the annual rate of 8% above the base lending rate. This will be accruing on a daily basis until payment is made whether before or after any judgment.

All unpaid cheques returned by the bank will have an Administration fee of £25.00 levied to the account Unless otherwise agreed payment is required prior to delivery of the goods. For so long as any amount to be paid for goods remains owing to The Company, goods will remain with The Company and will not pass to The Customer until the full payment has been received, subsequent orders and deliveries will be refused until such payment is received.

Title of goods is reserved by Nextday Catering Equipment until payment of the purchase price is made in full. Our Retention of title, Until payment in full is received the buyer or landlord must permit Nextday Catering Equipment or their agents to enter the Buyers premises to repossess the goods.

Full, legal and beneficial ownership shall not pass to The Customer until The Company has received cleared funds for all monies due. Until such time that the full ownership passes to The Customer the goods remain the Property of Nextday Catering Equipment, goods should be identified as the property of The Company, be stored separately from goods owned by The Customer, and must be properly stored, protected and insured. Samples that are not returned to the Company must not be sold on by the Buyer.

For leasing terms the Buyer must consult the Terms and Conditions of Oakfield Leasing. Disclaimer - use of this website.

You are legally entitled to request details of the personal information we hold about you, under the UK's Data Protection Act 1998


We aim to process our refunds within 10 to 14 working days. However some card companies can take longer this can normally be determined by contacting your card company.

Accuracy Of Information

The Company uses its best endeavours to ensure that the information contained on its website and publications is accurate and not misleading. Accordingly The Company reserves the right, without obligation, to amend or delete product information without notice.


On registration The Customer will be required to submit a password which is needed to access their account. The Customer will be responsible for the security of this password and The Company advises that The Customer does not disclose it to third parties and that The Customer changes it on a regular basis. The Company will not be liable for any loss resulting from the misuse of The Customer’s password.

Customer Use

The information provided on this website is intended to be used only by The Customer. The Company does not authorise the use of such information for any purpose other than The Customer’s use as immediate consumer, and prohibits to the maximum extent allowable the resale, redistribution, and use of this information for commercial purposes.


All website design, text, graphics, the selection and arrangement thereof, and all software compilations, underlying source code, software (including applets) and all other materials on this site are the property of The Company. All rights are reserved.


The Company owns the trademark and "Nextday Catering Equipment" logo. Other product and company names mentioned on this website are or may be the trademarks or registered or unregistered trademarks of their respective owners.