Nextday Catering Equipment operates a 14 day money back guarantee for its products.
If you are not completely satisfied with your purchase you can return it to us within 14 days of purchase, the item/s must be unused, in its original packaging, fully un-tampered with and fully inspected by our warehouse manager before a refund or replacement is made to you, whichever you prefer. A minimum re-stocking charge of 25% will be charged for most items, this will depend on the size and weight, this will include all heavy cooking and refrigeration appliances and will be at the discretion of Nextday Catering.
Damaged or unchecked items must be reported to us with 24hrs of the goods being delivered to you.
If you need to return an item please log into your account within the said time limit and request your return authorisation number or email firstname.lastname@example.org .
PLEASE NOTE; Spares & Special order items like stainless steel and furniture or non stock items that are made to order cannot be returned to us. Crockery, Glassware and all A Grade items are also excluded from being returned.
If returning clothing or shoes they must be in the original packaging, folded and presented in the manner in which you received them, no damaged packaging can be accepted.
Our Returns Address Is
Nextday Catering Equipment
Premier Buildings 1 & 2
Mosshill Ind Estate
Cancelling An Order
If you order a goods on our website and then cancel before the item is dispatched a 5% charge of the order total will be deducted from the refund amount to cover any card handling and associated administration costs. Where goods have been dispatched a minimum of 25% Charge will be deducted from the order total.